Sawspin Casino Terms & Conditions
- Agreeing to These Terms
- Who May Use Sawspin
- Opening Your Account
- Identity and Account Checks
- Making Deposits
- Withdrawal Requests
- Promotional Offers
- Using the Website Properly
- Conduct That Is Not Allowed
- Ownership of Website Content
- Limits of Responsibility
- When Access May Be Suspended
- Handling Personal Information
- Safer Gambling Principles
- Changes to These Conditions
- How to Get in Touch
These Terms and Conditions govern access to and use of Sawspin Casino, including the website, casino games, promotions, payment services and related features. By creating an account or using the services, you confirm that you have read, understood and agreed to these terms.
Sawspin Casino is intended for customers in Australia who are at least 18 years old. Please review these terms carefully and retain a copy for your records. If you do not agree with any provision, you must not register for or use the services.
Agreeing to These Terms
These Terms and Conditions form a binding agreement between you and Sawspin Casino. They apply whenever you visit the website, open an account, make a deposit, play a game or use any related service.
Additional rules may apply to particular games, promotions, payment methods or other features. Those rules will be made available to you when relevant and form part of this agreement. If there is an inconsistency, the specific terms for the relevant service will generally apply to that service.
Who May Use Sawspin
You must be at least 18 years old to use Sawspin Casino. You are responsible for ensuring that online gambling is permitted in the place where you live and that your use of the website complies with applicable requirements.
Sawspin Casino may restrict access to customers in certain locations or decline registration where access cannot be provided appropriately. You must not allow another person to use your account, particularly anyone under the minimum legal age.
Opening Your Account
Only one personal account may be opened by each customer unless Sawspin Casino expressly authorises otherwise. Information supplied during registration must be accurate, complete and kept up to date.
You are responsible for selecting suitable login credentials and protecting them from unauthorised access. Any activity carried out through your account may be treated as activity authorised by you unless you promptly notify Sawspin Casino of suspected misuse.
- Register only for yourself and not on behalf of another person.
- Do not sell, transfer, rent or share your account.
- Update personal information when it changes.
- Tell Sawspin Casino promptly if you suspect that your credentials have been compromised.
Identity and Account Checks
Sawspin Casino may request information or documents to confirm your identity, age, address, payment ownership or other account details. Verification checks may be completed when you register, before a withdrawal, during account activity or whenever a review is reasonably required.
Documents must be genuine, current and clear enough to be reviewed. Failure to provide requested information within a reasonable period may delay transactions or restrict access to the account. Sawspin Casino may also conduct checks designed to protect customers, prevent fraud and meet applicable compliance responsibilities.
Making Deposits
Deposits must be made using a payment method held in your own name or otherwise authorised for your use. You must not use a payment instrument belonging to another person without permission. Sawspin Casino may reject, reverse or review transactions that appear irregular or unauthorised.
You should confirm the amount and payment details before completing a deposit. Your payment provider or financial institution may apply separate fees, limits or processing times. Sawspin Casino is not responsible for charges imposed by third parties.
Funds added to your account are intended for participation in the available services. You must not use the platform as a bank account, money transfer facility or means of disguising the source or ownership of funds.
Withdrawal Requests
Withdrawals may be subject to account verification, transaction review and any applicable game or promotional conditions. Sawspin Casino may return funds through the original payment method where this is available and appropriate, or use another method in accordance with its procedures.
Withdrawal requests must be made by the account holder. Processing times can vary according to the selected method, internal checks and the requirements of the relevant payment provider. You are responsible for ensuring that the requested payment details are correct.
- Outstanding verification requirements may need to be completed first.
- Funds connected with a disputed or unauthorised payment may be withheld while the matter is reviewed.
- Promotional funds and associated winnings may be subject to separate wagering or withdrawal rules.
- Duplicate, suspicious or technically affected transactions may be investigated before payment.
Promotional Offers
Bonuses, free spins and other promotional rewards are available only under the conditions displayed with the relevant offer. These conditions may include eligibility requirements, minimum deposits, wagering rules, game restrictions, expiry dates, maximum reward amounts and withdrawal limits.
You should read the full promotion terms before accepting an offer. Unless expressly stated otherwise, customers may not claim the same offer more than once by creating multiple accounts or using another person's details. Sawspin Casino may cancel a reward or adjust related balances where an offer has been obtained through error, abuse or conduct inconsistent with its conditions.
Using the Website Properly
You must use Sawspin Casino lawfully, honestly and in accordance with these terms. The website may be used only for personal entertainment and genuine participation in the services made available to you.
You are responsible for the device, software, internet connection and security measures used to access the platform. You should keep your device protected and avoid accessing your account through equipment that may expose your credentials or payment information.
Conduct That Is Not Allowed
The following activities are prohibited and may lead to account restrictions, cancellation of transactions or other action permitted by these terms:
- Providing false, misleading or incomplete registration information.
- Using an account for another person or allowing another person to use yours.
- Attempting to bypass age, location, identity or security controls.
- Using stolen, unauthorised or unlawfully obtained payment details.
- Exploiting errors, glitches, software defects or pricing mistakes.
- Using automated tools, scripts, bots or other systems to access or interact with the services.
- Interfering with the website, its security, networks or other customers' use of the platform.
- Engaging in fraud, money laundering, collusion, manipulation or any other dishonest conduct.
Ownership of Website Content
Unless stated otherwise, the website, branding, designs, text, graphics, software and other materials made available by Sawspin Casino are owned by or used with permission of the relevant rights holder. They are protected by applicable intellectual property rules.
You may view and use the website for its intended personal purpose. You must not copy, reproduce, modify, distribute, publish, reverse engineer or commercially exploit any part of the platform without prior written permission.
Limits of Responsibility
Sawspin Casino aims to provide a reliable service but does not promise that the website or every feature will always be available, uninterrupted or free from technical issues. Access may be suspended for maintenance, security reasons, upgrades or circumstances outside reasonable control.
To the extent permitted by applicable law, Sawspin Casino is not responsible for losses arising from your failure to protect account credentials, interruptions caused by your equipment or network, payment provider delays, unauthorised access resulting from your actions, or reliance on information that is incomplete or outdated.
Nothing in these terms is intended to exclude or limit a right or protection that cannot lawfully be excluded or limited. You remain responsible for deciding whether to participate and for setting limits appropriate to your circumstances.
When Access May Be Suspended
Sawspin Casino may suspend, restrict or close an account where it reasonably considers that these terms have been breached, information is inaccurate, activity requires investigation or continued access may create a security, legal or financial risk.
An account may also be restricted at your request or where the service cannot continue to be provided in your location. During a review, deposits, games or withdrawals may be unavailable. Where appropriate, Sawspin Casino will communicate the next steps, although information may be limited where disclosure could compromise an investigation.
Handling Personal Information
Personal information is handled in accordance with the privacy information made available by Sawspin Casino. Information may be used to operate accounts, process payments, verify identity, provide customer support, maintain security and meet applicable obligations.
You should provide information that is accurate and relevant. Sawspin Casino may share information with service providers, payment processors, verification partners or authorities where necessary for these purposes or where permitted or required by law. Appropriate measures are taken to protect information, although no online transmission can be guaranteed completely secure.
Safer Gambling Principles
Gambling should remain an entertainment activity, not a way to make money or recover losses. Set financial and time limits before you play, keep gambling within your budget and take regular breaks. Never gamble with money needed for essential expenses.
If gambling stops feeling enjoyable or becomes difficult to control, stop using the services and seek support from an appropriate professional or support organisation. You may contact Sawspin Casino to discuss available account restrictions or self-exclusion options. Requests intended to promote safer gambling should be treated seriously and may affect future access.
Changes to These Conditions
Sawspin Casino may update these terms to reflect changes to the services, security measures, payment arrangements or applicable requirements. The latest version will be made available on the website, with the effective date updated where appropriate.
Changes will apply from the date stated or, where no date is stated, when published. If you continue to use the services after an update takes effect, this indicates acceptance of the revised terms. If you do not agree, you should stop using the account and services.
How to Get in Touch
For questions about these Terms and Conditions, account access, transactions, verification or safer gambling options, please contact Sawspin Casino through the available customer support channel at support@sawspincasino.com.
When contacting support, provide enough information for your request to be identified, but do not send passwords or unnecessary payment credentials. Sawspin Casino may ask account verification questions before discussing personal or financial information.
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